Loyalty Program

Build a loyal customer base with the Loyalty Program! Let customers receive loyalty rewards that they can redeem when placing an order in a restaurant, or online. Activate loyalty program in few minutes and start enrolling customers.

Learn more about:

1. Configuration
2. How to enroll customers
3. Redemption
4. How to turn off the Loyalty Program

1 Configuration

[1] Log into Figure Manage website with your credentials and go to Settings –> Loaylty Program.

[2] Hit Start Loyalty Program

[3] Set:
– what percentage of each order will count towards customers Loyalty Account
– the minimal amount the Customer has to accrue to be able to redeem Loyalty Dollars
– if the loyalty program will apply just for POS, Online Ordering, or both

2. How to enroll customers

Online Ordering

Once you have the Loyalty Program activated, customers are automatically enrolled when placing an online order.

POS

[1] Go to the customer list

[2 ]Click the customer name, go to his/her profile. Click the Enroll.

Figure Manage

[1] Log into Figure Manage website with your credentials and go to Reports –> Customers
[2] Select a customer and open his/the detail by clicking on his/her name
[3] Click Enroll Customer

3 Redemption

Online Ordering

Customers can choose paying the order with Loyalty Points while placing the order.

POS

If the predefined conditions are met, the order can be paid with loyalty rewards.

To apply rewards, hit the button Apply Reward.

Confirmation sceen:

4 How to turn off the Loyalty Program

[1] Go to Settings -> Loyalty Program
[2] Hit Turn off Loyalty Program at the bottom of the page.